COVID-19

Update 14th August 2021

LOCKDOWN to ALL VISITORS

Dear Resident, Family and Friends

Regional New South Wales has been placed into locked down today from 5:00pm Saturday 14 August.

Visitors are NOT PERMITTED under any circumstances at this time across all Columbia facilities.

Our RAO teams across all centres are available to assist with phone and video calls please email columbia@cnh.com.au to organise a time.  Email is monitored but responses may be delayed as the team are away from their desks engaging with Residents.

Reminder care packages can be left for Residents at the facility outside.  Please notify the RN or Reception by calling or pressing the buzzer at the front door. These will be collected once you have left the area.

The collection of items by staff must be a contactless transaction. Staff are unable to speak with you outside but are happy to talk to you over the phone.  Please note that only cold food can be left for Residents.  Due to the NSW Food Safety Act and regulations we are unable to re-heat meals for the Residents.

Despite the lockdown Residents and staff are in good spirits. Staff are attending to their daily tasks and caring for our most vulnerable. We will continue to provide updates as we receive them. If you have any questions please let us know by submitting them to Columbia@cnh.com.au.