How it Works

Understand our 5 step admission process.

Supporting you to live well, your way.

The 5 Step Process

There are five steps to follow when you are considering joining us, or if you think your family member may need further support.

Step 1

Check Eligibility

  • Start by arranging an Aged Care Assessment (ACAT). This government assessment helps determine the care and support you’re eligible for.

Learn about ACAT assessments
Step 2

Book a Tour

  • Visit our homes to get a feel for the spaces, meet our team, and see firsthand the warm and welcoming environment we offer.

Book your visit
Step 3

Apply

  • When you’re ready to apply for a home, fill out our application for accomodation form via the button below. Alternatively, you can download the form here and email it to columbia@cnh.com.au.

Apply now
Step 4

Assessment

  • After you apply, we’ll carry out a pre-admission assessment to understand your individual needs and make sure we’re the right fit for you.

Step 5

Move In

  • Once everything is in place, we’ll work with you and your family to plan your move. We’ll be here to welcome you and help you settle into your new home.

Ask us a question

Fees

At Columbia Aged Care, we believe in clear, simple information so you can make confident choices. There are a few different fees that may apply, depending on your circumstances, as well as a range of room types to suit your needs and preferences.

Fees and costs vary depending on your individual circumstance but can also found using this link.

There are three main types of fees in aged care:

Covers everyday services like meals, cleaning, laundry, and personal care. This fee is set by the Australian Government.

Helps pay for your room and access to shared facilities. Depending on your financial situation, this can be paid as:

  • A lump sum (Refundable Accommodation Deposit)
  • Daily payments
  • Or a combination of both

An additional fee based on your income, assets, and level of care required. Not everyone is required to pay this fee.

Before moving in, you’ll complete an Income and Asset Assessment to work out what fees apply to you.

Room options

We offer a range of room types across our homes, with choices for comfort, privacy, and budget. Each room comes with access to all of our care services, shared spaces, and vibrant community life.

Premium

Single room with private ensuite.
Enjoy maximum comfort and privacy in a spacious, well-appointed room with your own ensuite.

Superior

Single room with private ensuite.
A welcoming, comfortable space designed for convenience and ease, complete with your own ensuite bathroom.

Classic

Shared room with ensuite.
Perfect for those who enjoy company. Share your space with one other resident, with the convenience of an ensuite.

Standard

Shared room with communal bathroom.
A cost-effective option that still offers comfort and connection, with access to shared bathroom facilities.
See our detailed pricing guide